ERP The Customization Issue
ERP vendors are well aware of the need to tailor (or retrofit) their packages to the specific requirements of industries and customers. A single vendor who wishes to serve many vertical markets (industries) has three options: * To support different brands of the package – a costly and cumbersome option which was abandoned by most ERP vendors. * To mesh all brands into a single package, where “branding” for a specific industry or customer is done by parameters which are selectively flagged to adjust for their “unique” needs. This option is used by most ERP vendors. However because the vendors need to mesh the needs of different industries within a single, tightly integrated SW package, this “flagging process” makes the customization process complex and expensive. Furthermore, tailoring to a specific customer that is not answered for within the given parameters is harder still. * To provide an integrated package that permits on-site tailoring which meets specific needs. Only Priority, with its SUPERset technology, provides this option.
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